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Welcome to our FAQ’s!

 

Membership

How do I become a WBS member?

  1. Click on Join Us/Become a WBS member
  2. Select your membership type
  3. Pay
  4. List your business
  5. You will then receive your Welcome Kit via email with your member interview and other details eg. access to the private page, invite for podcast etc.

I am having problems paying on sign up, what do I do?

The web developers at WBS test our site constantly, and have tested it on every recent version of Windows, Mac, Android and iOS operating systems on Windows laptops, desktops, iPhone’s, iPad’s, Androids and Mac Book Pro/Airs. In the rare event of a problem, the issue is almost always something related to a patchy internet connection, however sometimes problems can happen – and we want to know! We are here to help 🙂

Here are a few things to try that will help you fix the problem:

  1. Try a different internet browser
  2. If on your phone, try using a laptop or computer
  3. Ensure you have the latest version of your internet browser
  4. Check internet connection – we recommend www.speedtest.net
  5. If all the above fails please contact [email protected] with the below information:
    1. What have you used – PC, Mac, Android, iPhone, Windows phone etc?
    2. What operating system (WIn10/7/Mac/Andriod version/iOS version)
    3. What browser are you using? (Safari, Chrome, Edge, IE, etc)
    4. Did you get an error? If so what was it?
    5. Where did you get to before it failed?

 

What happens after I pay for my listing?

Now the fun begins!

  • It’s time to create your business listing, add photos, description, and social media links.
  • We will then send you your Welcome WBS Kit. This contains all the information you need to start promoting your business and connecting with other members.

Payments

 

Are there any contracts?

No, you can cancel or upgrade anytime

 

How do I upgrade my membership?

  1. If you’re not already logged in – login (top right of screen in the menu)
  2. Go to ‘My Account
  3. Go to ‘Subscriptions
  4. Click on cancel – Now your original subscription is cancelled, no more payments will come out and you are ready to choose your new package!
  5. Click ‘Get a listing package‘ from the top menu
  6. Choose the package you want!
  7. Proceed to check out.

To modify your listing, pop back to My Account

Email [email protected]

 

How do I change or update my payment methods if am already a member (ie you have a new card, etc)

If you would like to change or update your payments please follow the below instructions:

    1. Go to https://wbsociety.com
    2. Log in
    3. Click on Payment Method
    4. To change method, delete current and then add a new payment method.

Promoting

Who can contribute or advertise in the WBS Magazine?

Only Members can advertise or contribute – Click to become a member and start promoting your business.

Send an email to [email protected] to submit an article or promotion.

 

Who can contribute be interviewed on the WBS Podcast?

Only Members can be interviewed – Click to become a member and start promoting your business.

 

Who can add a  WBS Members Only Offer?

Only Members can submit an offer for other members- Click to check other member offers. 

 

If you have a question that is not listed here, don’t hesitate to send us an email to [email protected]!

 

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